u7bd Privacy Policy —
Your Data, Our Responsibility
This document contains u7bd's complete and transparent description of how your personal information is collected, used, and protected.
1. Introduction and Scope
What is this policy for?
u7bd (referred to hereinafter as "we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy document explains how we collect, store, process, and protect your personal information when you use our website, create an account, play games, or contact us.
By registering an account on u7bd.cam or using our services, you are agreeing to the terms of this privacy policy. If you have any objection to any part of this policy, please contact us before using our services.
This privacy policy is prepared in accordance with applicable data protection laws and regulations of Bangladesh. We are committed to protecting your privacy by following international best practices.
2. What Information We Collect
Identity Information
Information you provide at the time of account registration:
- Full name
- Date of birth (for age verification)
- Email address
- Username and password
- National ID card or passport details (for KYC verification)
Financial Information
Information required to process transactions:
- bKash, Nagad, Rocket, or Upay mobile number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction reference numbers
Technical Information
Information automatically collected from your device and connection:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Site usage time and session data
- Cookies and similar tracking technologies
Gaming Activity Information
Your history of platform use:
- Game play history and results
- Bet amounts and types
- Bonus usage information
- Session duration and activity
- Preferred game categories
3. Purpose of Using Information
We use your personal information for the following legitimate purposes. Only the minimum information necessary is collected for each purpose.
Account management and verification: We use your identity information to confirm your identity, keep your account secure, and verify age in accordance with responsible gaming policy. Registration is not accepted for those under 21 years of age.
Processing financial transactions: To complete deposits and withdrawals, verify deposit and withdrawal details, and prevent financial fraud. All our payment gateways are secured with SSL encryption.
Providing customer service: Your contact information and account history are used to resolve your queries and complaints, manage live chat support, and improve service quality.
Service improvement and personalisation: To provide a better experience by analysing your gaming preferences. This analysis is done on the basis of generalised statistics — your identity is not disclosed.
Communications and promotional information: To send bonus offers, promotional news, and important updates based on your consent. You can stop these communications at any time.
Preventing fraud and abuse: Technical and transaction data are used to detect multiple accounts, prevent bonus abuse, and monitor suspicious activity.
4. Cookies and Tracking Technologies
What are cookies and why are they used?
Cookies are small text files stored on your device. u7bd uses cookies for the following reasons:
- Essential cookies: To keep login sessions active and maintain security. These cookies cannot be disabled.
- Functionality cookies: To remember your language preferences and settings.
- Analytics cookies: To collect anonymised usage data in order to understand which parts of the site are used most.
Managing cookies
You can disable non-essential cookies at any time by changing your browser settings. Please note, however, that disabling some cookies may limit certain features of the site.
5. Sharing Information with Third Parties
Our core principle: We never sell, rent, or transfer your personal information to third parties for commercial purposes.
In the following limited circumstances we may share necessary information with specific parties:
Payment providers
Financial information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banks. Each payment gateway is governed by its own privacy policy.
Game software providers
Providers such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming may receive limited technical data to operate games. This information is not used beyond managing the game session.
Legal obligations
If providing information is required as part of a court order, government investigation, or legal process, we are obliged to supply information in accordance with applicable law.
Technology service providers
We use trusted technology partners for hosting, cybersecurity, and managing technical infrastructure. They operate under strict confidentiality agreements.
6. Data Protection Measures
u7bd applies industry-leading security measures to protect your information. Our security architecture operates across multiple layers.
SSL encryption
All data transmissions are protected by 256-bit SSL encryption.
Firewall protection
Advanced firewalls and intrusion detection systems actively monitor for threats.
Access control
Strict role-based access control — only authorised staff can view data.
Data backup
Regular encrypted backups ensure your information is never lost.
Steps in the event of a security breach
If a security breach occurs that puts your information at risk, we will notify you and the relevant authorities in a timely manner in accordance with applicable law. We will investigate the incident and take the necessary steps to prevent such incidents in the future.
7. Data Retention Period
How long is information kept?
We retain your information only for as long as it is necessary or legally required to be kept. Different retention periods apply for different types of information:
- Account information: For as long as the account is active and, after closure, for the period required by legal obligations.
- Financial transaction records: For the period required by financial regulations.
- Communication records: For a reasonable period from the date of communication.
- Technical logs: For a limited period for security purposes.
At the end of the defined period we securely delete or anonymise your information.
8. Your Rights and Choices
You have the following rights over your personal information at u7bd. Contact us to exercise these rights.
Right to access information
You have the right to request a complete copy of the information we hold about you. We generally fulfil this request within 30 days.
Right to correct information
If any of your information is incorrect, you have the right to have it corrected through your account settings or by contacting our support team.
Right to delete information
After closing your account, you have the right to request deletion of your information, except where legally required to retain it. Some financial records may need to be kept for regulatory reasons.
Right to object to processing
You have the right to object to your information being used for marketing communications or analytics purposes. We will respect any such objection.
To exercise any of your rights, email us at [email protected]. Write "Data Rights Request" as the subject of the request and include your account details.
9. Protection of Minors
Restriction for those under 21 years of age
u7bd is for persons aged 21 or over only. We do not knowingly collect information from anyone under the age of 21. We verify age at registration and prevent minors from creating accounts.
If it comes to our attention that we have unknowingly collected information from someone under the age of 21, we will immediately delete that information and close the associated account.
If you believe a minor has registered on our platform, please notify us at [email protected].
10. Changes to the Privacy Policy
How do we communicate changes?
u7bd may update this privacy policy from time to time. If any significant changes are made, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification to your registered email.
- Show a summary of the changes at the time of your first login to the site.
Continued use of our services after a change will be considered as your consent to the updated privacy policy. It is therefore recommended that you review this page regularly.
11. Contact Us
Privacy enquiries
If you have any questions or concerns about this privacy policy, or wish to exercise any of your data rights, please contact us.
For more information, please also read our Terms and Conditions and Responsible Gaming page.